本書以全英文詳盡說明在工作、學校、面試、餐廳等各場合，所需知道及學習的國際禮儀，並提醒可能會犯的錯誤；每章有個案模擬真實場景，及練習題幫助學習；書末並附個別國家禮儀須知。
Jeffrey E. Denton / 唐傑夫 國立高雄師範大學英美文學博士、美國奧克拉荷馬市大學法學博士；現任國立高雄第一科技大學應用英語系副教授。
1. A Note to Teachers i
2. A Note to Students iii
3. Case Study Overviews iv
4. Chapter One: What is Etiquette? 1
5. Chapter Two: First Meetings 11
6. Chapter Three: Workplace Etiquette / Corporate Culture 37
7. Chapter Four: Business Meetings / Negotiations 53
8. Review Section 73
9. Chapter Five: Dining Out / Restaurants 81
10. Chapter Six: Dining In / Entertaining at Home 105
11. Chapter Seven: School Etiquette 121
12. Chapter Eight: Internet Etiquette 141
13. Chapter Nine: Driving Etiquette 159
14. Review Section 173
15. Appendix: A Selection of Countries and Guidelines 181
16. Final Comments 238
17. Useful English Websites 239